This study identified capabilities with links to strategic behaviour and performance in Turkish hotels. Executives in 111 Turkish hotels attached greater importance to market and market-linking capabilities than other ...

This study investigates whether tourism firms in a developing country, namely Turkey, which adopt one of the four strategic orientations of Miles and Snow (1978), differ based on their financial and non-financial performance. ...

Consumer services research contains few empirical studies of harassment involving tourists. Previous studies are largely in general typological terms. Relatively little is known about the effects of harassment on tourist ...