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Satisfaction and Destination Loyalty: A Comparison Between Non-Repeat and Repeat Tourists
(Routledge Journals, Taylor & Francis Ltd, 2005)
First-time and repeat tourists engage in different tourism experience with a destination. Based on previous studies, the main purpose of this research is to investigate how tourists' previous experience with a tourist ...
Destination benchmarking
(Pergamon-Elsevier Science Ltd, 2002)
This research has been designed as a case study on Mallorca and Turkey to achieve two objectives. The first included the investigation of the methods used to identify performance gaps between these destinations. The next ...