Ara
Toplam kayıt 5, listelenen: 1-5
Limitations of cross-cultural customer satisfaction research and recommending alternative methods
(2004)
Cross-cultural research in tourism is receiving increasing attention from academics. Little, however, has been done with regard to the assessment of cultural differences in tourist satisfaction. Research in tourism marketing ...
Introducing Destination Benchmarking: A Conceptual Approach
(SAGE Publications Inc., 2004)
As a performance management and improvement method beyond comparison research, benchmarking was originally carried out within manufacturing businesses to identify gaps and suggest the relevant techniques to close them. ...
The practice of destination-based total quality management
(Anatolia, 2004)
As a result of increases in the demand for package holidays for the last two decades, it has been argued that destinations have, in a sense, become more important than individual attractions and facilities. Emphasizing the ...
The second international scientific conference: Sustainable tourism development and the environment
(Anatolia, 2004)
[No abstract available]
The role of quality and eco-labelling systems in destination benchmarking
(2004)
There have been limited applications of benchmarking in tourism, particularly for tourist destinations. This paper proposes that benchmarking may be used in managing the performance of tourist destinations. It suggests ...