Yazar "Ulema, Şevki" için listeleme
-
Analyzing the Direct Relationship between Every- Single Dimensions of Service Quality and WOM with a Particular Multidimensional Scale of WOM Behavior
Bulut, Merve; Ulema, Şevki (Routledge, 2021)There are remarkable researches about the relationship between word of mouth (WOM) and service quality, but there are very limited researches that explain the direct relationship between every single dimension of service ...