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Information sources available to visitors: a segmentation analysis
(Emerald Group Publishing Ltd, 2008)
Purpose - The purpose of this study is to investigate the information search behavior of visitors according to various socio-demographic and travel-related variables regarded as a criterion for market segmentation. ...
INTENTIONS AND CONSEQUENCES OF TOURIST COMPLAINTS
(Cognizant Communication Corp, 2006)
Consumer complaints are an important factor for service providers; effective handling of consumer complaints can be a key to acquiring loyal customers. However, despite the abundance of studies on customer complaints ...
An Investigation of Factors Affecting Job Satisfaction
(Routledge Journals, Taylor & Francis Ltd, 2007)
The measurement of job satisfaction has become an important issue in tourism because this industry requires a great interaction between the contact personnel (frontline employees) and the individual customer and because ...
Potential impacts of Euro on destination choice
(Inst Tourism, 2006)
The use of Euro along with EU membership has engendered some political, economic and social effects in all over the world as well as in European countries. The review of literature indicates that there are no much empirical ...
ESTIMATING THE DETERMINANTS OF TOURIST SPENDING: A COMPARISON OF FOUR MODELS
(Cognizant Communication Corp, 2008)
Although the issue of tourist spending estimation has long been of considerable interest to many researchers, there has been no consensus yet about its definition as the dependent variable. This study attempts to estimate ...
Satisfaction and Destination Loyalty: A Comparison Between Non-Repeat and Repeat Tourists
(Routledge Journals, Taylor & Francis Ltd, 2005)
First-time and repeat tourists engage in different tourism experience with a destination. Based on previous studies, the main purpose of this research is to investigate how tourists' previous experience with a tourist ...
Web-based National Tourism Promotion in the Mediterranean Area
(Emerald Group Publishing Ltd, 2005)
The purpose of this study is to analyze the promotion of the Mediterranean areas over the Internet. To meet this objective, the tourism board of each country is identified and Website indicators based on the assessment of ...
How decision strategies and school-based pull factors associate with students' choice of tourism schools
(Elsevier Sci Ltd, 2009)
This study has three specific questions: (1) To what extent do decision strategies used by students when making their choice of school correlate with their level of satisfaction with the chosen school?, (2) To what extent ...
Advances in tourism marketing research: introduction to a special issue on consumer behavior in tourism destinations
(Emerald Group Publishing Ltd, 2009)
Purpose - The purpose of this editorial is to introduce the reader to six articles related to consumer behavior in tourism destinations. Design/methodology/approach - The paper introduces the papers in this special issue. ...
PORTUGUESE TOURISM SEGMENTS IN LATIN AMERICA
(Cognizant Communication Corp, 2009)
The objective of this article is to describe segments of Portuguese holidaymakers traveling to Latin American destinations. A latent class logit model is used to identify segments of Portuguese tourists whose choices differ ...
