Browsing Scopus İndeksli Yayınlar Koleksiyonu by Subject "e-WOM"
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Analyzing the Direct Relationship between Every- Single Dimensions of Service Quality and WOM with a Particular Multidimensional Scale of WOM Behavior
(Routledge, 2021)There are remarkable researches about the relationship between word of mouth (WOM) and service quality, but there are very limited researches that explain the direct relationship between every single dimension of service ...