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dc.contributor.authorKutucuoglu, KY
dc.contributor.authorHamali, J
dc.contributor.authorSharp, JM
dc.contributor.authorIrani, Z
dc.date.accessioned2020-11-20T16:45:28Z
dc.date.available2020-11-20T16:45:28Z
dc.date.issued2002
dc.identifier.issn0920-6299
dc.identifier.urihttps://doi.org/10.1023/A:1013870802492
dc.identifier.urihttps://hdl.handle.net/20.500.12809/5419
dc.descriptionIrani, Zahir/0000-0002-6332-6118en_US
dc.descriptionWOS: 000173344900003en_US
dc.description.abstractWith ever-increasing importance, plant maintenance is no more regarded as second line or non-productive activity. It is about time maintenance received due attention from various business improvement initiatives such as total quality management or business process reengineering (BPR). This paper builds on previous work by the authors that examines the role of performance measurement systems (PMS) in maintenance, with particular reference to developing a new PMS framework using the quality function deployment (QFD) technique. In the light of the fact that there is only limited evidence of BPR applications pertinent to equipment maintenance, this paper explores the use of the PMS framework to enable and guide sound BPR endeavors in maintenance. Condensed literature on BPR is presented followed by an outline of the PMS framework. The benefits of utilizing such a framework are examined with reference to BPR in maintenance. The practical implications of the findings are discussed based on a case study conducted in a local company.en_US
dc.item-language.isoengen_US
dc.publisherKluwer Academic Publen_US
dc.item-rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectbusiness process reengineeringen_US
dc.subjectmaintenanceen_US
dc.subjectperformance measurementen_US
dc.titleEnabling BPR in maintenance through a performance measurement system frameworken_US
dc.item-typearticleen_US
dc.contributor.departmenten_US
dc.contributor.departmentTempUniv Salford, TIME Res Inst, Salford M5 4WT, Lancs, England; Brunel Univ, Dept Informat Syst & Comp, Uxbridge UB8 3PH, Middx, Englanden_US
dc.identifier.doi10.1023/A:1013870802492
dc.identifier.volume14en_US
dc.identifier.issue1en_US
dc.identifier.startpage33en_US
dc.identifier.endpage52en_US
dc.relation.journalInternational Journal of Flexible Manufacturing Systemsen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US


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